Refund policy

At Classy Watches, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect upon delivery.
  • The return request is made within 7 days of receiving your order.
  • The product is unused, unworn, and in its original condition.
  • All original packaging, tags, manuals, accessories, and invoices are included.

Products that show signs of use, damage caused after delivery, or are missing original packaging may not be eligible for a return.

2. Non-Returnable Items

The following items are generally not eligible for return:

  • Products damaged due to misuse or improper handling.
  • Products returned without original packaging or accessories.
  • Items marked as Final Sale or Non-Returnable, if applicable.

3. How to Request a Return

To request a return, please contact our customer support with:

  • Your order number
  • Your full name
  • A brief description of the issue
  • Clear photos or videos of the product (if damaged, defective, or incorrect)

Our team will review your request and provide further instructions.

4. Refunds

Once the returned product is received and inspected, we will notify you of the status of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Processing times may vary depending on your payment provider, but refunds are typically completed within 5–10 business days after approval.

5. Exchanges

If you receive a damaged, defective, or incorrect product, we may offer a replacement or exchange, subject to product availability.

6. Return Shipping

  • If the return is due to our error (such as a damaged, defective, or incorrect item), return shipping costs may be covered by Classy Watches.
  • For other eligible returns, the customer may be responsible for return shipping charges unless otherwise stated.

7. Cancellation Policy

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will instead be subject to this Return & Refund Policy.

8. Contact Us

If you have any questions or need assistance with a return or refund, please contact us:

Website: https://classywatches.in/

Email: in.classywatches@gmail.com

Phone: +91 81417 81187

Thank you for shopping with Classy Watches. We appreciate your trust and are committed to providing quality products and excellent customer service.